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Refund Policy

Last updated: June 13, 2026

Digital Products

All sales of 24‑Hour Access Passes and extensions are final due to the instant digital nature of the service. No refunds will be issued for change of mind.

Technical Issues

If you experience a technical problem that prevents you from accessing your purchased token (e.g., token not delivered, site down), please contact us within 48 hours at support@aisoul24.com. We will investigate and may issue a replacement token or refund at our sole discretion.

Duplicate Payments

If you accidentally made duplicate payments, contact us immediately – we will refund the extra charge.

Contact

For refund requests, please email support@aisoul24.com with your payment receipt and explanation.

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